talabat believes gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or personal harm. This page outlines the tools, resources, and commitments we have in place to support every player in Bangladesh.
At talabat, responsible gaming is not a checkbox — it is a core part of how we operate. We serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other corner of Bangladesh, and we take our duty of care to each of them seriously. The majority of people who gamble do so without issue, treating it as a leisure activity within a set budget. However, we also recognise that for a minority of players, gambling can develop into a pattern that causes genuine harm.
talabat maintains a range of player protection tools that are available free of charge to all registered users. These tools are designed to help you maintain control over how much you spend, how long you play, and how frequently you access the platform. Setting limits is quick, easy, and completely confidential. Our support team is available 24 hours a day, every day of the year, to help you activate any of these features or to discuss any concerns you may have about your gambling habits.
We also enforce a strict minimum age policy. talabat is an adults-only platform and it is a serious breach of our terms for any person under the age of 18 to register an account or place any kind of wager. We use a robust KYC process to verify the age and identity of all players, and any account found to be held by a minor will be closed immediately with all funds returned to the payment source.
If you are concerned about your gambling or someone else's, our support team is here around the clock. Reach out by live chat or email — all conversations are treated with complete confidentiality.
Email:
[email protected]
Live Chat:
00:00 – 23:59 BST (UTC+6)
Gambling becomes problematic when it stops being entertainment and starts interfering with daily life. The signs below can help you or a loved one identify when it is time to seek support.
Warning Signs to Watch For
Signs of Healthy Gambling Habits
All of these tools are available free of charge to every registered talabat player. Activate any of them instantly through your account settings or by contacting our 24/7 support team.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the period resets. Limits can be reduced immediately but increases take 24 hours to come into effect — giving you time to reconsider.
Cap the total amount you are willing to lose in a set period. talabat will stop you from placing further bets once that threshold is hit for the day, week, or month. This tool is one of the most effective ways to keep gambling within a budget you are comfortable with.
Specify a maximum session length. When your time is up, talabat will display a notification and log you out automatically. You can also enable session time reminders that alert you at regular intervals so you remain aware of how long you have been playing.
Need a short break? A time-out lets you temporarily suspend your account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out your account is inaccessible and you will not receive any promotional communications from talabat.
For players who need a longer break, self-exclusion closes your talabat account for a minimum of 6 months or permanently. This is a serious tool for serious situations. Once activated, self-exclusion cannot be reversed until the minimum period has fully elapsed.
Enable on-screen alerts that remind you of how long you have been playing and how much you have wagered during the current session. These prompts appear at intervals you choose and help you make an informed, conscious decision about whether to continue or stop.
Self-exclusion is the most comprehensive player protection tool available on the talabat platform. When you self-exclude, the following actions take effect immediately:
Self-exclusion periods are available for 6 months, 1 year, 3 years, or permanently. The minimum period is 6 months. You cannot reinstate a self-excluded account before the chosen period expires.
To activate self-exclusion, contact talabat support via live chat or at [email protected] and clearly state that you wish to self-exclude. Our team will process your request immediately, 24 hours a day.
If you answer "yes" to three or more of the following questions, we encourage you to speak with our support team or use one of talabat's player protection tools.
Have you ever spent more money on gambling than you originally planned?
Have you ever returned to gambling the next day to try and win back money you lost?
Have you borrowed money or sold items to fund your gambling?
Has your gambling caused problems with your family, work, or finances?
Do you feel anxious or irritable when you try to stop or cut down on gambling?
Have you ever hidden or lied about your gambling activity to people close to you?
This self-assessment is for guidance only and is not a clinical diagnostic tool. If you have concerns, please contact our support team.
These are the values that guide every responsible gaming decision talabat makes.
Every talabat account goes through mandatory identity verification before any deposits or wagers can be placed. We verify that all players are aged 18 or above. Accounts that fail verification or are found to belong to a minor are permanently closed without exception.
Every member of talabat's 24/7 customer support team receives training in responsible gambling awareness. They are equipped to have sensitive, non-judgmental conversations with players who raise concerns about their gambling, and to guide them toward the right tools or resources.
talabat's platform monitors player behaviour patterns for indicators that may suggest problematic gambling. Where our systems or team members identify a player who may be at risk, we will proactively reach out to offer information about our responsible gaming tools and support services.
talabat does not target its promotions at individuals who have self-excluded or who have previously activated responsible gaming tools. We do not use advertising that appeals to minors, and we always include responsible gaming messaging in our communications.
All limit and exclusion settings on talabat are protected by account authentication, preventing third parties from modifying your restrictions without your knowledge. Changes that increase your spending capacity are subject to a mandatory cooling-off period before they take effect.
talabat publishes clear, plain-English terms for all bonuses and promotions, including realistic wagering requirements. We believe players should always be able to make fully informed decisions before accepting any offer on the platform, without being misled by small print.
talabat is an adult gambling platform. By registering and using this service, you confirm that you are at least 18 years of age. It is your responsibility to ensure that no person under the age of 18 has access to your account, your password, or any device on which you remain logged in to talabat.
If you share a device or household with minors, we strongly encourage you to use parental control software and to ensure your talabat account is password-protected and logged out after every session. talabat will permanently close any account confirmed to belong to or to have been accessed by a person under 18, and all remaining funds will be withheld pending investigation.
We also recommend exploring third-party parental control tools that can restrict access to gambling websites on shared devices and family internet connections.
Send your concern or request to our responsible gaming team at any time.
Our live chat is open 24 hours a day, 7 days a week, including Eid and all public holidays in Bangladesh.
00:00 – 23:59 BST (UTC+6)
All responsible gaming requests — including self-exclusion, limit activation, and account closure — are acted on immediately upon receipt, around the clock.
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Enjoying cricket betting, slots, and live casino games is more fun when you play within your limits. Explore our games, read our FAQ for answers to common questions, or review our Terms & Conditions. Remember: 18+ only, and gambling should always stay fun.